ANA 777-300ER premium economy is one of the best long-haul premium economy hard products in existence. The seats are wide, very cushy, and feature large video screens with generous recline.
As a matter of fact, the recline is steep enough to make even the most conceited individuals feel a little sorry for the person sitting behind them. Just maybe.
But what’s up with the food? It was the worst food I’ve been served in long-haul premium economy on any airline, to the point where I was wondering if somebody made a career-ending goof with the catering or something. It was shockingly mediocre.
NH108
Tokyo, Japan (HND) – San Francisco, CA (SFO)
Wednesday, July 19, 2023
Aircraft: 777-381ER
Registration: JA793A
Duration: 9 hours 16 minutes
Seat: 26G (Premium Economy)
My full review of ANA 777-300ER premium economy from Tokyo / Haneda to San Francisco
I was actually supposed to be sitting way back in the bowels of economy class for this flight. Somehow I ended up with an upgrade to premium economy (which I didn’t find out about until I checked in), so yeah – this is a review I was not expecting to make. I’m not exactly sure how (or why) I was upgraded, but I suspect that my mid-tier Star Alliance Gold status had a lot to do with it.
Arrival at Haneda Airport (Terminal 3)
I had about 2 hours to make this connection after arriving from Hiroshima. That flight arrived in Terminal 2, so it was necessary to hop on a shuttle bus to get over to T3.
It ended up being a quick and easy process, and I was thrilled to see that the security line to get into Terminal 3 was essentially nonexistent. It doesn’t always go this smoothly (but I appreciate it when it does).
Inside the T3 departures area
Terminal 3 at the Tokyo Haneda Airport is basically the opposite of the International Terminal over at Narita. It’s nowhere near as large, but the high ceilings and eclectic dining options make it a comfortable place to relax before a flight. Speaking of which, I dipped into the Terminal 3 ANA Lounge for a bit to wait things out. It was OK.
The boarding process for flight number 108 to San Francisco
I love boarding flights in Japan. The ANA gate agents made it explicitly clear where everyone was supposed to stand, which eliminated nearly all of the pushing and shoving that normally happens in the moments prior to boarding. There were clearly marked signs for each boarding group, and they weren’t afraid to call anyone out for approaching the scanning machine when it wasn’t their turn. Nice!
My first impressions of the ANA 77W premium economy seats
As you’ll see in the pics below, premium economy on the ANA 777-300ER looks (and feels) fantastic. The seats are wide with extremely generous legroom, and the video screens in the seat back headrests are nothing short of gargantuan. It’s essentially what I consider to be an extremely good domestic US first class seat. Not that those exist anymore, but you know what I mean.
The departure
As much as I would have preferred to have a window seat, I still got to see the entirety of taxi and takeoff thanks to the high-resolution forward facing camera (which can be accessed via the video screen). As a matter of fact, it was so good that I may or may not have been whispering airplane noises to myself the entire time.
For anyone who cares to know, we took off 16 minutes late at 11:21 PM. Close enough I guess.
In-flight entertainment
ANA long haul in-flight entertainment is really good. And you know what makes it even better? Watching it on the extremely large high-resolution screens here in premium economy. There’s a wide variety of both western and Asian movies and TV shows on tap, along with a decent catalog of music and podcasts as well.
Unlike some of my other recent long-haul premium economy experiences on other airlines, ANA was kind enough to provide noise canceling headphones. Like, really good noise canceling headphones.
The first meal service
Considering that we departed well after 11 PM, all we got for the first meal service was a snack. Which is fine by me, as I was far more interested in sleeping than I was eating. That said, there was nothing “premium” about the sandwich that they served. It looked disgusting, and I wanted none of it. It’s a good thing I wasn’t hungry.
Seat comfort (and recline)
Whenever I fly long haul premium economy, it seems that seat recline is what most people want to hear about the most. I totally get it. I mean, what’s the point of paying exponentially more for an economy seat if the seat itself isn’t exponentially more comfortable?
I’m happy to report that the the ANA 777-300ER premium economy seats have a significant amount of recline in them. Of course they aren’t lie flat seats, but they go back far enough. At least enough to make you sigh and grunt in a way that will make your seatmate wonder what the heck you’re doing to yourself under the blanket.
A quick walk around the cabin
Although I wasn’t able to calculate with any amount of accuracy how long I slept, it had to have been five hours. At least. There was still more than three hours to go when I woke up, so a quick walk around the cabin seemed like a decent way to kill some of that time.
The second meal service
It’s one thing to be cozy and comfortable when eating low-quality food. It’s an entirely different thing to be doing it with completely numb lower extremities. It’s a good thing that I was so impressed with my seat, because the food (on its own) was disappointing enough to start slinging insults.
This pre-landing meal was not even close to what I was expecting. Sure, it tasted fine, but it was bare budget economy class fare as far as I’m concerned.
The descent (and landing) into San Francisco
Once again, thanks to the high-resolution forward facing camera, I was able to watch our entire descent and landing into San Francisco as if I had my nose pressed to the window. It was almost as good as having a window seat. Almost.
Pros and cons of ANA 777-300ER long haul premium economy
There’s a lot to like – and dislike – about flying long haul in ANA 77W premium economy. My main criticism is that it wasn’t quite as posh as some of my other long-haul premium economy experiences (EVA Air 777-300ER premium economy for example).
ANA used to be so good in all classes of service. As a matter of fact, it used to be that I considered them to be the standard for all other airlines to look up to. I’m not so sure anymore.
Pros
The seats are extremely spacious (in regards to both width and leg room).
The amount of seat recline is very generous. I was able to sleep very well thanks to being able to lie back so far.
The video screens are massive! They may be the largest video screens that I’ve ever seen outside of business class.
The cabin crew was extremely polite, happy, and proactive. They were up walking through the aisles and attending to passengers for the entire flight.
Cons
The food wasn’t any better than what you would get in economy class. They didn’t even attempt to serve it on nicer dishware.
The large video screens cast a lot of light. RIP to your jet lagged body and soul if anyone near you is watching a movie while you are trying to sleep.